CX optimisation for Superior Customer Support
With more than 10 years of enterprise level experience and countless transformational projects Lotus CX is a reliable partner for anyone looking for help with Zendesk.
Services
Startup config works best for smaller teams that are just getting started with Zendesk. If you are looking assistance in setting up your first channels and workflows, this package is for you.
Includes:
Audit & Review: 1-hour review of current Zendesk setup
Ticket Fields & Forms: Up to 10 ticket fields configured and 2 ticket forms
Macros & Triggers: Up to 5 custom macros and 5 triggers
Views & Dashboards: 5 custom views, 1 dashboard with up to 5 key metrics
Training: 1-hour live walkthrough session
Documentation: PDF summary of configuration changes
Timeframe: 1-2 weeks
Outcome: Immediate improvements in workflows and visibility into tickets.
Showcase what this product is about. What’s it made of? How was it made? What are ways to enjoy it?
Showcase what this product is about. What’s it made of? How was it made? What are ways to enjoy it?
Our Services
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Describe important details like price, value, length of service, and why it’s unique. Or use these sections to showcase different key values of your products or services.
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About
our company
We provide innovative helpdesk and customer support solutions tailored to enhance efficiency and customer satisfaction. Our team of experts is committed to delivering scalable and reliable services that empower organizations to exceed their support objectives.
Contact Us
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